Kay Jewelers Outlet in Tuscola, IL Closed now

Reviews about Kay Jewelers Outlet

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  June 11, 2020, by Maria Iriart
  I just got back from going there to exchange an item my boyfriend had gotten for me. There was NO ONE in the store and for some reason neither of the two attendants could bother themselves with actually showing me more than two items for which I would be able to exchange the original purchase. They showed me two necklaces, and though I kept saying I would like to see other things and that I would need help identifying items in the price range, they kept returning to the original two necklaces they first showed me. I finally was able to look at a few rings, but again they did not bother to actually identify rings that were possible for exchange. It is very clear they have no interest in actually working, they just want to stand around. My boyfriend and I have been planning on getting engaged here in the near future and we will most certainly NOT be going to Kay Jewelers to buy the engagement ring or ANY future jewelry for that matter. At least those two attendants saved themselves a couple minutes.
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  August 11, 2019, by Nicole Russo
  Horrible horrible experience ...this place is a joke! My fiancé got me a ring here and the ppl knew it had to be sized. I got proposed to and went to take the ring in for sizing only to find out since their were diamond on the ban it couldn't be sized.... so not only did I not get to keep my ring I had to return it and have what was sopossed to be a wonderful memory get torn to shreds because the sales associate wasn't knowledgeable and had no clue it couldn't be sized! So I had to pick a new ring before I even chose the perfect one I had the lady call and confirm it could be sized . Then the day the ring was due in it wasn't delivered so they said it will be here Monday... already pissed off I go in today to find 2 weeks later my ring still isn't here!!!!!!!! So i demanded they call and get their facts straight! So now it won't be in until the 22nd! And when I ask what they are going to do for me since I've went thru hell and back they reply well if u don't like it u can always return it...this place is a waste of time I'm never recommending this place to anyone !
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  May 23, 2019, by Jim Hidlebaugh
  I have no idea what these people do all day, but it isn't work. Unwilling to help me find a watch band, and they dress unprofessionally, When customers come, they ignore them and sit around and chit chat, or hide in the back. I have no idea how they stay open.